Verified reviews on FAVI

The FAVI Extra Program for Products and Stores on FAVI.co.uk

For us here at FAVI, it is important that you find products from only trustworthy online stores that offer quality goods and customer service. That's why we place great emphasis on verifying their quality at the beginning and throughout our collaboration through the FAVI Extra program.

On FAVI, you will find reviews of products and online stores only from real customers who have purchased the product and have experience with it.

On which products will you see the stars displayed?

Customers of online stores on FAVI that are part of the FAVI Extra program have the opportunity to rate both the product itself and the store where they purchased it after making a purchase. These collected reviews are then displayed on FAVI.

This advantage allows you to sort products on FAVI based on reviews. This way, you can easily see which items are highly rated by customers.

Can anyone write a product review on FAVI?

No, only customers who have purchased and received the product from an online store included in the FAVI Extra program can write a review. Customers who have purchased a product will receive a unique link to fill out the review form.

Where can I find ratings for a specific online store, and what does the FAVI Extra badge mean?

Search for the name of the online store on FAVI using the search bar, or find it in the list of stores included on FAVI. If the online store is part of the FAVI Extra program, you will find the average rating from other customers on its page.

The FAVI Extra badge, which we award to stores participating in this program, also provides insight into mutual trust on the store's pages.

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Last added reviews on FAVI

The customer wished to remain anonymous (07.05.2026)
Verified purchase from vidaXL.co.uk
  • once made up is exactly like photo
  • awful instructions and no tiny spanner included

definately a 2 person job , and I do like the way it looks in the garden , just found it annoying having so many nuts and bolts should have had 2 tiny spanners included

Mr & Mrs Chettle (30.04.2026)
Verified purchase from vidaXL.co.uk
  • Good price at the time and thats it.
  • Turned up every box damaged or open.
  • Takes ages to sort anything hard to talk to a human.
  • They only want to do emails
  • Dont care about the health of their customers. Even when you cant do something they still want you to do it....even with heart failure!!

So far its been 100% nightmare buy. Wish i had gone to a problem free seller. Give good prices but crap aftersales services if something is wrong. Even had the nerve to say i would need to return parts at my cost, thats never happening their screw up their problem. Not my fault, but think it will end up at the trading standards office in town.

The customer wished to remain anonymous (28.04.2026)
Verified purchase from vidaXL.co.uk
  • None at all
  • Hundreds of pieces
  • Very, very, long build time
  • Doesn't even fit together

I have assembled a LOT of flatpack over the years. This is, by some margin, the worst piece of flatpack assembly 'furniture' I've ever come across. Hundreds of wood panels (every single individual slat needs assembly), hundreds of screws, dowels etc. Even worse, some of the holes (and there are 100's) don't even line-up. I gave up half-way through. It's now too complicated to send back. Don't purchase this product, unless you have a LOT of time to spare, and a LOT of patience.